Frequently asked questions about our course services

Most projects take between six and twelve weeks from the initial discovery call to a fully launched course. The exact timeline depends on several factors: the number of modules, whether video production is included, the complexity of your platform requirements, and how quickly you can provide feedback during review cycles. Our Starter package typically completes in six to eight weeks, while Enterprise engagements with extensive video and multilingual content may extend to fourteen weeks or more. We provide a detailed project timeline during the strategy phase so you always know what to expect.

Not at all. While talking-head video is a popular and effective format, we offer several alternatives. You can narrate over professionally designed slides, use animated explainer videos, or combine screen recordings with voiceover. Some of our most successful courses use a hybrid approach — a brief on-camera introduction for each module followed by slide-based or screen-recorded lessons. During the strategy phase, we will recommend the format that best suits your content, audience, and comfort level.

We have deep expertise with Teachable, Thinkific, Kajabi, and LearnDash (WordPress). We can also build fully custom LMS solutions using open-source frameworks if your requirements demand it. During our discovery call, we will assess your needs — including payment processing, student-community features, certificate generation, and scalability — and recommend the platform that offers the best fit. If you already have a preferred platform, we are happy to work within that ecosystem.

That is perfectly fine — and it can actually accelerate your project. Many of our clients come to us with existing slide decks, blog posts, webinar recordings, or workshop handouts. We audit your existing materials, identify gaps, restructure content for online delivery, and produce any additional assets needed. You will not be charged for work that is already done; our proposals are always scoped to reflect the actual effort required.

Our Starter package begins at £2,400 and covers strategy, up to eight lesson scripts, a basic slide deck, and LMS setup. The Professional package is £5,800 and adds video production, motion graphics, sales-page copy, and an email launch sequence. Enterprise projects are quoted individually based on scope. All prices exclude VAT. We offer flexible payment plans for projects above £3,000 — typically a fifty percent deposit with the balance due at launch. Visit our services page for a full breakdown of what each tier includes.

Absolutely. Our Professional and Enterprise packages include launch marketing support as standard. For Starter clients, we offer marketing as an add-on service. Post-launch, we can manage ongoing campaigns including email nurture sequences, paid social advertising, search-engine optimisation for your sales page, and affiliate programme management. We track key metrics — enrolment rate, cost per acquisition, and lifetime learner value — and provide monthly reports with actionable recommendations.

Yes. Every deliverable goes through at least two rounds of client review. For scripts and slide decks, you receive a draft, provide feedback, and we incorporate your changes before moving to the next phase. For video, we share a rough cut for your approval before proceeding to colour grading and final mastering. If additional revision rounds are needed beyond the included two, we accommodate them at a transparent hourly rate agreed upfront.

You do. Upon full payment, all custom-created assets — including scripts, slide designs, video files, and written content — transfer to you entirely. You are free to distribute, modify, and monetise them however you wish. The only exception is our pre-existing tools and templates (such as our project management frameworks and internal design systems), which remain our property but are licensed to you for use within the scope of your course project at no additional cost.

We understand that circumstances change. You may pause your project for up to sixty days without penalty; we will simply pick up where we left off when you are ready. If you need to cancel entirely, we require fourteen days' written notice. You will be invoiced for all work completed up to the cancellation date, and any unused deposit balance will be refunded within thirty days. We aim to make the process as straightforward and fair as possible.

Yes. Our Enterprise tier includes multilingual localisation services. We work with professional translators and native-speaking voiceover artists to adapt your course for new markets. We have delivered courses in Welsh, French, German, Spanish, and Mandarin. Localisation goes beyond simple translation — we also adapt cultural references, examples, and visual elements to ensure the course feels natural to each target audience.